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WCA assessment

The assessment can take place over the phone or by video, or face-to-face at an assessment centre.

The healthcare professional should have read a copy of the capability for work questionnaire that you completed. During the assessment they will be trying to identify which descriptors apply to you with respect to both parts of the work capability assessment. They will ask you a series of questions about your day-to-day life, including hobbies or leisure activities.

When answering the healthcare professional, explain your abilities as fully as you can. Tell them about any pain or tiredness you feel, or would feel, while carrying out each task, both on the day of the assessment and over time. Consider how you would feel if you had to do the same task repeatedly. Are you able to complete the task to a reasonable standard? Do you need prompting or encouragement? Let them know if there would be any risk if you tried to complete the task or if it would take you a long time to complete it. If your condition varies, let them know about the variability; and what you are like on bad days as well as on good days.

At a face-to-face assessment, the healthcare professional may then go on to give you a physical examination.

The decisions on whether or not you have a limited capability for work and a limited capability for work-related activity will not, however, be taken by the healthcare professional. They will complete a report of the assessment, which will be sent to a Department for Work and Pensions decision maker, who will make these two decisions.

The healthcare professional will also make recommendations as to when you should be re-tested under the work capability assessment.

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