Universal Credit

Universal credit is a maze. This new guide is DR UK's essential guide to finding your way through that maze, written by our in-house benefits experts. It will help you maximise income for yourself and your clients and avoid the pitfalls – such as having your benefit sanctioned. 

The guide covers:

  • The qualifying criteria
  • How you claim
  • Help with housing costs
  • The work capability assessment
  • Your responsibilities
  • How universal credit is paid
  • Moving from legacy benefits
  • How to appeal

A new version of the guide has been published in April, fully updated for 2024/25 and is available to download now for free - see below.

Formatted printed copies are available to from our online shop or by adding to cart below:


Want to donate?

These factsheets will always be free, so that everyone who needs them can access them, no matter what!

However, if you found them helpful and are able to, why not consider making a small suggested donation of £1 towards our work?


Universal Credit Guide - PDF with clickable links

Universal Credit Guide - Microsoft word

Universal Credit Guide - PDF for printing

Other useful resources

Benefits Education Employment Housing