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Disabled Students Helpline

Disabled Students Helpline

The Disabled Students Helpline provides advice to Disabled students, apprentices and trainees in England

 Disabled Students Helpline - 0330 995 0414

Email: students@disabilityrightsuk.org

Telephone: 0330 995 0414

Telephone opening hours: 11am-1pm on Tuesdays and Thursdays. Calls are free from a landline but mobile providers may make a charge.

The Disabled Students Helpline offers information and advice to Disabled students, apprentices and trainees by phone and email on a range of topics including:

  • applying to college, university and apprenticeships
  • telling people about your disability
  • financial assistance
  • adjustments for disabled students and apprentices
  • rights in post -16 education and training under the Equality Act 2010
  • how to resolve any disagreements.

The helpline supports disabled students, apprentices, parents and carers and professionals supporting disabled students aged over 16 in England.

In addition to the helpline, Disability Rights UK also produces a range of free education factsheets and guides for disabled students, trainees and apprentices on post 16 education and training.

Disability Rights UK’s Into Apprenticeships 2022 guide deals with common questions such as how to find an apprenticeship, whether the training will be accessible and what support is available in the workplace. There are several inspiring stories written by disabled apprentices about their own experiences and the challenges they have faced. The guide also contains a useful resources section listing further websites, publications and organisations which can help.

The student helpline is partly sponsored by the Snowdon Trust.

Snowdon Trust

Students studying in Wales or Scotland

Our advisors can only support students who are studying in Wales or Scotland with general information on

  • the Equality Act
  • welfare benefits
  • access to Higher Education

We recommend that disabled students who are studying in or wish to study in Scotland contact Lead Scotland (0800 999 2568) for more specialised information and advice about education and training in Scotland. The Lead helpline is open 2pm-4pm on Mondays, Wednesdays and Thursdays and 10am-12pm on Tuesdays and Fridays.