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Personal Independence Payment (PIP)

Personal Independence Payment – A guide to making a claim

Personal Independence Payment - a guide to making a claim

Disability Rights UK Factsheet F60

Personal independence payment (PIP) is a new benefit for people who need help taking part in everyday life or who find it difficult to get around. It replaces disability living allowance for people between the ages of 16 and 64 inclusive.


Use this PIP Guide if you make a claim on or after 16 March 2017.

You can also buy a hard copy of the guide from our shop

If you already have a guide and don't want to download a whole new one you can download our revised appendices B and C which show the changes to the guide which apply from 16 March 2017:

What the Guide contains

Disability Rights UK has produced this guide to help you through the claiming process. The guide covers information on:

  • The PIP rules
  • The scoring system
  • The activities and descriptors
  • Filling out the claim form
  • Keeping a diary
  • The face to face consultation with a healthcare professional
  • What to do if you are not happy with your decision
  • Further help and information

The guide is in word format and is free to download. An easy read version is available as a pdf.

A photocopied version of our Claiming PIP Guide is available for £4.00 including postage and packing.

If you would like to order a copy please ring 0207 250 8191.

Claiming PIP

To make a claim

Telephone 0800 917 2222

Textphone 0800 917 7777

Lines are open Monday to Friday, 8am to 6pm

Calls are free from UK landlines and from most mobile networks

A Welsh language option is available

Other PIP resources

You can see how much PIP pays on our benefit rates pages.

The DWP has published

All our factsheets are free to download on our website at disabilityrightsuk.org.

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