Helpline Closure over the Christmas and New Year Period

Thu,14 December 2023
News Benefits Education Employment Health & Social Care
As we approach the end of 2023, we would like to inform you about the upcoming temporary closures of our helpline services.
  • Disabled Students Helpline and Personal Budgets Helpline: Closed from 18th December 2023.
  • Welfare Rights Advice Service for Member Organisations: Closed from 22nd December 2023.

Our Disabled Students Helpline and Personal Budgets Helplines will resume their normal service from the first week of January 2024.

Our Welfare Rights Advice Service for Member Organisations will resume its normal service from the first week of January 2024.

Please note that during this closure period, our phone lines will not be open, and any emails sent will be responded to upon our return. 

During this temporary closure, please see visit the factsheets and guides on our website which offer a range of resources and information that might be helpful.