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Train companies to reduce ‘tannoy spam’

27 January 2022

The Government has announced that it is reviewing and removing so-called ‘tannoy spam’ – train announcements that add unnecessary noise and disruption to journeys. DR UK Rail Policy Adviser Stephen Brookes said: “Train announcements are vital for many Disabled people including people with visual impairments. However, we are aware that too many announcements can be difficult to process for people with other forms of disability, such as autism and mental distress. The Government has said it will work with accessibility groups to ensure that passengers can still receive the necessary information. We cautiously welcome this move, which forms part of the Williams-Shapps Plan for Rail which seeks to put passengers back at the heart of the railways.”