Passenger Assistance continues to function during strikes

Wed,24 August 2022
News Transport

Industrial action is taking place across the rail system and as a result Disability Rights UK has received emails raising concerns over the availability of ticket bookings, assistance at stations, and onboard support.

The Rail Policy Advisor, Stephen Brooks, has contacted the Rail Delivery Group and confirmed that the National Rail passenger assistance service is continuing to be operated by the Train companies. You can find full information about industrial action with National Rail and information about Passenger Assist on the national rail website.

If you have any specific issues please contact the train company you are travelling with.