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Train company websites to be made accessible

22 April 2021

The Office of Rail and Road (ORR) has led train and station operators to improve passenger information on websites, and to confirm operators are fulfilling commitments to achieve industry-recognised accessibility standards.

This work will mean all operators’ websites will be accessible to assistive technologies such as screen readers, all policy and guidance documents will be fully accessible, and sufficient colour contrast between text and the background will be applied across all web pages.

DR UK’s Stephen Brooks said: “It is important to recognise that there are considerable numbers of Disabled people for whom smart technology and IT access is not possible. We must be careful not to create a two tier society which excludes some people from rail travel.”