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DWP doesn’t know which people can’t claim Universal Credit online

06 February 2019

HuffPost UK freedom of information request.

Go to HuffPost UK

HuffPost UK asked the DWP how many people didn’t make a Universal Credit claim online – such as by making a claim at a Job Centre or claiming by phone.

The Department for Work and Pensions (DWP) replied that it does not hold any information on the number of claimants not claiming online.