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Online Benefits Training Courses

16 July 2020


Don’t know your UC from your PIP? Confused by the range of health and disability benefits?

Introduction to Welfare Benefits online course

4 x 1 hour modules

This new online course is aimed at professionals who work in advice or advocacy who need to know more about - or need a refresher on - changes to welfare benefits and social security. It is ideal for advice workers, social workers, support workers and anyone else supporting clients with social security benefits.

The course will be delivered in partnership with the Benefits Training Company. We know from previous work together how knowledgeable and experienced their trainers. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slides and a comprehensive training pack.

  • Part 1: The structure of the system - Tues 1 Sep 10.00 - 11.00
  • Part 2: The importance of health & disability benefits - Tues 1 Sep 11.30 - 12.30
  • Part 3: Universal Credit & the wider benefits system - Wed 2 Sep 10.00 - 11.00
  • Part 4: Maximising income from benefits - Wed 2 Sep 11.30 - 12.30
By the end of the four modules participants will:
  • Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits
  • Know who can claim each of the benefits which make up the system
  • Be able to help people claim a work related benefit when they cannot work due to a health condition or a disability
  • Be able to help people of all ages claim a disability benefit when their every day lives are affected by a health condition or a disability
  • Understand who should claim Universal Credit
  • Be aware of how a claim to Universal Credit affects other benefits in the wider system
  • Be able to complete a basic benefits check to ensure people are claiming their likely entitlements
  • Be able to get calculations done
  • Know how to check that a decision is correct and what to do if it is not.
Please click here to book your place on the course.

The total cost of the four modules is £112.50 + VAT per person for DR UK organisational members.
As well as discounts on training courses, DR UK organisational members have access to a range of additional services including our Welfare Rights helpline.
Please note this course is not for individual claimants.

How to join after booking

You will receive a Zoom link and the pack attachments by email. Please download the attachments before logging in. We recommend you use the link to login 15 minutes before the event. You will need a Wi-Fi connection and a suitable device to access the internet. You may also wish to have a pen and paper to make notes.


Feedback on our courses and workshops

"Independent Lives would like to say a huge thank you for being part of such a great day on Wednesday. We have had some great feedback from attendees so far, and the workshops were pitched just right. We also look forward to working with Disability Rights UK again in the future."  Charlie Willis, Independent Lives

"Tutor was very good and gave us ample time to ask questions as we went along." Shelley Leckey, Team Leader, South London and Maudsley NHS Foundation Trust

"Very good course - a good grounding and foundation. I feel more confident to support clients with completing forms and answering queries."  Kathie Butcher, Gateopener, Mildenhall

"Your course on ESA was among one of the best I've been on, both in terms of information given and value for money." - Caroline Milne, Barons Court Project

“I think the course I attended was excellent and would definitely attend again.” - Gail Anderson, East Hampshire Advocacy Scheme

Further Information

To request further information, please contact training@disabilityrightsuk.org