Social care sector: zero hour contracts, high turnover and mainly British

Mon,24 September 2018
News Equality & Rights

This Skills for Care report examines workforce characteristics about the entire adult social care workforce in England such as age, gender, ethnicity and specific job role information.

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Key findings for adult social care

  • A quarter of the workforce were on a zero-hours contract (335,000 jobs).
  • The staff turnover rate was 30.7%, equivalent to around 390,000 leavers in the previous 12 months.
  • Many of these leavers move to other roles within the sector as 67% of recruitment is from within adult social care.
  • Adult social care has an experienced 'core' of workers. Workers had, on average, 8.2 years of experience in the sector.
  • The vacancy rate was 8.0%, equivalent to around 110,000 vacancies at any given time. The majority of these vacancies (76,000) were care workers.
  • A fifth of all workers (320,000 jobs) were aged over 55 years old.
  • The majority (83%) of the adult social care workforce were British, 8% (104,000 jobs) had an EU nationality and 10% (130,000 jobs) a non-EU nationality.

21% of workers with an EU nationality also already have British Citizenship and that 50% of EU workers arrived in the UK either in or prior to 2015, and therefore may have gained the five years continuous residency required for ‘Settled status’. The remaining 29% of EU workers will be eligible for ‘pre-settled status.

  • Prior to the National Living Wage, care worker hourly rates increased by around 13p (1.9%) per year. The launch of the NLW saw the average hourly rate increase by 20p (2.7%) then by 39p (5.2%) in the following year.