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Support to move off Post Office card accounts

24 October 2018

The DWP usually pays your benefits straight into a bank, building society or credit union account. 

If someone can’t open or manage one of these accounts, DWP may pay their benefits into a Post Office card account (POCA). 

DWP is working with a small number of people who use Post Office card accounts to find out: 

• how people who use these accounts can be supported
• if any people using these accounts can move to a bank, building society or credit union account 

Email wendy.ryan@dwp.gsi.gov.uk for more information on Post Office card accounts. 

for more information on Post Office card accounts.

POCAS will be available until 2021 but the scheme will be reviewed after that date as it is considered expensive to run