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New CQC resources to help health and care providers learn from safety incidents

29 June 2018

The independent quality regulator, the Care Quality Commission (CQC), has published a new series of resources – ‘Learning from safety incidents’ – to help those in charge of running health and care organisations ensure the safety and well-being of people using their services.

Find out more on the CQC website

The key themes include:

  1. Problems with the quality and use of risk assessments
  2. Issues with documentation
  3. Issues with equipment
  4. Staff training

Commenting on the new resources, Andrea Sutcliffe, CQC’s Chief Inspector of Adult Social Care, said:

“When something goes terribly wrong in health and social care, the people affected, their families and carers often tell us, "I don’t want this to happen to anyone else”. And we know that’s how staff and managers feel too.”