You can now track your Personal Independence Payment appeal

Tue,17 April 2018
News Benefits

As part of our £1bn reform programme the courts and tribunals service are developing digital services to support the Social Security and Child Support Tribunal.

Read courts and tribunal service letter

See our appeals factsheet

Once complete, this work will enable people to start, progress and - where appropriate - have their case decided online without the need to attend a tribunal hearing in person.

Tracking your Personal Independence Payment (PIP) appeal

If have appealed a PIP decision since 1 March 2018 (not before) and have chosen to have a face-to-face hearing you can register to use Track Your Appeal by calling 0300 123 1142, Monday to Friday, 8:30am to 5:00pm.

Track your appeal can trigger an automated update to your phone or email account. Updates can include:

  • reminding you to send in evidence
  • confirming your evidence has been received by the Department for Work and Pensions (DWP)
  • reminding you of your appeal hearing date
  • any responses from the DWP
  • notifications if your appeal is postponed, adjourned or withdrawn

Further planned digital reforms include online appeal forms, evidence sharing and online decision making.