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Improving rail service disability policy and communication strategy

02 May 2018

DR UK ambassador Stephen Brookes is engaging with all rail companies and associated companies in achieving a better policy and communication strategy for disabled people when using rail services.

Stephen is Rail Sector Champion for the Minister of Disabled People.

He is asking for your views on four simple questions, which he will use in his ongoing planning. They are:

  1. What barriers do you feel exist if and when you travel by rail, either at stations or on trains?

  2. What are your views on assistance available at stations or on trains?

  3. Do you book on line or at stations, and why?

  4. Do you use a disabled persons railcard and travel with another person?

Please email your answers to railsectorchampion@btinternet.com