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Ways your decision can be changed

Appeals and mandatory reconsideration

The main ways in which the DWP changes decisions is by revising them or superseding them.

When they ‘revise’ a decision, they replace it with a new decision that takes effect from the date the original decision was made. It is as if the original decision had never existed.This can happen if the original decision is wrong.

When they ‘supersede’ a decision, they replace it with a new decision that takes effect from that moment onwards – like a substitute coming into a football match part way through the game. This can happen if your circumstances change - for example, your medical condition has got worse and you are entitled to more benefit.

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