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Personal Independence Payment (PIP)

Personal Independence Payment - Our free guide to making a claim

Disability Rights UK Factsheet F60

Personal independence payment (PIP) is a new benefit for people who need help taking part in everyday life or who find it difficult to get around. It replaces disability living allowance for people between the ages of 16 and 64 inclusive.

Personal Independence Payment - A guide to making a claim


What the Guide contains

Disability Rights UK has produced this guide to help you through the claiming process. The guide covers information on:

  • The PIP rules
  • The scoring system
  • The activities and descriptors
  • Filling out the claim form
  • Keeping a diary
  • The face to face consultation with a healthcare professional
  • What to do if you are not happy with your decision
  • Further help and information

The guide is in word format and is free to download. An easy read version is available as a pdf.

A photocopied version of our Claiming PIP Guide is available for £4.00 including postage and packing.

If you would like to order a copy please ring 0207 250 8191.

Disability Rights Handbook

Disability Rights Handbook

If you are providing advice on PIP our Disability Rights Handbook tells you all you need to know on this and other benefits.

Claiming PIP

To make a claim

Telephone 0800 917 2222

Textphone 0800 917 7777

Lines are open Monday to Friday, 8am to 6pm

Calls are free from UK landlines and from most mobile networks

A Welsh language option is available

Other PIP resources

We have set up a personal independence payment regulations, rates, guidance and forms page and a  Welfare Reform Act page on our website.

You can see how much PIP pays on our benefit rates pages.

The DWP has published

All our factsheets are free to download on our website at disabilityrightsuk.org.

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