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Universal credit: An easy read guide

 Universal Credit

Universal Credit is replacing six benefits .

Universal credit is new help which will be replacing six benefits in your area

You can get it if:

  • You are not working
  • You work but what you are paid is too low
  • You are sick
  • You have a disability
  • You look after someone
 

 

 
Your jobcentre will tell you what you can claim   You can find out when you can claim universal credit in your area by going to your local jobcentre.
You claim universal credit online  

How do I claim universal credit?

You can fill out a form online at https://www.gov.uk/apply-universal-credit

You can get someone you know to help you with the form

  You can get someone you know to help you with the form
If you need help, you can call the universal credit helpline on 0800 328 5644.  

If you need help, you can call the universal credit helpline:

0800 328 5644.

There is also a Text phone number: 0800 328 1344

You will be called for an interview at your local jobcentre   Once you have made the claim, you will be asked to see someone at your local Jobcentre.
 You can have someone with you when you go to your interview.    

You can have someone with you when you see them?

 

 If you have problems claiming you should go to a local advice centre  

What if I have a problem with my claim?

You can go to an advice centre about your claim.

 

 

You can search for a local advice centre online.

 

You can get someone you know to go with you to an advice centre

 

 

You can find one in your area by going to the advicelocal website and putting in your postcode.










You can get someone you know to go with you to an advice centre.

 

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Universal Credit - Are You Ready?