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Travel and Transport

Travel Advice

Unless your journey is essential please don’t travel.

Public Transport

Transport Companies are continuing to run services in line with government advice and guidelines, and in order to meet current levels of demand and to help with social distancing on board.

Details of the timetables, and safe travel advice from each operator, is available locally and on national websites.

If you are travelling by bus or train, you can travel with confidence. As part of the industry's safer travel pledge, companies are doing extra cleaning and providing more service information.

Social distancing guidelines mean there will be reduced capacity on board. Please follow the advice given by your local operator regarding planning your journey. You also need to follow the latest advice from government and public health officials, and this includes local lockdown rules.

Please also follow the recommended guidance before you set off:

  • Plan ahead and consider travelling at quieter times
  • Carry hand sanitiser and wash your hands before and after travelling
  • Follow social distancing guidance at stations, on platforms and on trains
  • Do not travel if you or anyone in your household are showing symptoms of Covid-19

If you do travel, you must wear a face covering (unless you are exempt such as having an impairment which would cause difficulties or severe anxiety).

FREE exemption cards are available to print off or use as an app on your mobile device if you feel more comfortable showing something that says you do not have to wear a face covering.  If you have an age, health or disability reason for not wearing a face covering you do not routinely need to show any written evidence of this and you do not need show an exemption card. This means that you do not need to seek advice or request a letter from a medical professional about your reason for not wearing a face covering. Face coverings: when to wear one, exemptions, and how to make your own - GOV.UK (www.gov.uk)


NOW Cards and Travel Cards

Some local councils and bus companies eased the terms of use and time available before rush hour for free bus passes during the first lockdown, but this has changed during the second one and there are variations, so it is advisable to check with your service providers for their latest terms of travel.

In terms of rail travel there is a refund policy on tickets and season tickets so you will need to contact the pass issuer for details and an application, which may incur a small charge of around £10. National Rail Enquiries - Refunds

Information on road and rail operations during covid can be found at Coronavirus advice | Office of Rail and Road (orr.gov.uk)