Universal Credit phone lines to become Freephone in November

Tue,17 October 2017
News Benefits

The Secretary of State for Work and Pensions David Gauke has announced DWP customer telephone lines will be changed to Freephone numbers.

Read DWP press release

David Gauke said the department will inform customers and partners of new Freephone numbers in advance of these changes.

Freephone numbers will be rolled out to all remaining DWP customer phone services by the end of the year. Further details will be released in due course.