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'Complex Needs' Status for Universal Credit Claimants (Online) 12th & 14th December
Through our partnership with Child Poverty Action Group (CPAG), we're delighted to offer a new course for professionals working in advice or advocacy.
This training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how you can ensure the DWP recognises ‘Complex Needs’ status.
This course is ideal for experienced advice workers, support workers, advocates, volunteer advisers and anyone else supporting clients with welfare benefits issues.
Delivered by: Steve Johnson CPAG
Dates: 12th and 14th December 10-1pm You must attend both sessions.
The course covers:
- The challenges that UC presents to claimants
- Evidence of how claimant vulnerability can affect a UC claim or award
- Implications of ‘Complex Needs’ for the UC claimant
- What does ‘Complex Needs’ mean to the DWP?
- Who is most likely to attain ‘Complex Needs’ status?
- What this status should then mean for claimants
- How can we help the DWP to accept Complex Needs status?
- Requesting ‘Complex Needs’ status
Method of delivery and timings
This experienced level course will be delivered online via Zoom over two consecutive mornings. It runs from 10am to 1pm on each day, with a half hour break between 11.15-11.45.
It is a practical course delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on the AskCPAG elearning platform.
Level: Experienced
When
12th December 2023 10:00 AM through 14th December 2023 1:00 PM
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