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Introduction to Welfare Benefits online course - September 2022

 Registration is closed for this event
This online course is aimed at professionals who work in advice or advocacy who need to know more about - or need a refresher on - changes to welfare benefits and social security. It is ideal for advice workers, social workers, support workers and anyone else supporting clients with social security benefits.

Don’t know your UC from your PIP? Confused by the range of benefits and tax credits?

This online course will be delivered by our trusted partners the Benefits Training Company, which we help underpin by block booking dedicated places for Disability Rights UK members.

It will be run 'live' in two parts over two consecutive mornings) It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slides and a comprehensive training pack.

  • Part 1: The structure of the system and the importance of health & disability benefits - Wednesday 21st September 9.45 - 12.45

  • Part 2: Universal Credit, the wider benefits system and maximising income from benefits - Thursday 22nd September 9.45 - 12.45


By the end of the course participants will:

  • Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits
  • Know who can claim each of the benefits which make up the system
  • Be able to help people claim a work related benefit when they cannot work due to a health condition or a disability
  • Be able to help people of all ages claim a disability benefit when their every day lives are affected by a health condition or a disability
  • Understand who should claim Universal Credit
  • Be aware of how a claim to Universal Credit affects other benefits in the wider system
  • Be able to complete a basic benefits check to ensure people are claiming their likely entitlements
  • Be able to get calculations done
  • Know how to check that a decision is correct and what to do if it is not.

Please note this course is not for individual claimants.

How to join after booking

You will receive a Zoom link and the pack attachments by email. Please download the attachments before logging in. We recommend you use the link to login 15 minutes before the event. You will need a Wi-Fi connection and a suitable device to access the internet. You may also wish to have a pen and paper to make notes.

21st September 2022 9:45 AM through 22nd September 2022 12:45 PM
14 East Bay Lane, Here East
E20 3BS-E20 3BS
Phone: 03309950400
Event Fee(s)
DR UK member £150.00
Non-member £144.00
Non-member £150.00
Group booking five places £720.00
Free £0.00
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