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Help with heating

Disability Rights UK Factsheet F53

This factsheet is free for you to download. We are committed to providing free information on our website but we are a small charity and if you are able to make a donation to help cover costs of research and updating it would make a big difference.

UK heating Schemes

There are a number of government funded schemes across England, Northern Ireland, Scotland and Wales, which provide help with heating.

England, Scotland and Wales

In England, Scotland and Wales you can get help under the Green Deal, which you will have to repay later. The Green Deal provides help for:

  • insulation - eg loft or cavity wall insulation
  • heating and hot water
  • draught-proofing
  • double glazing
  • generating your own energy - eg solar panels or wind turbines

You will first need an assessment to work out the most cost-effective improvements. This work will then be financed by a provider and carried out. You will be expected to pay for the work done through your future electricity bill.

For more information, see www.gov.uk/green-deal-energy-saving-measures/overview.


Scotland offers the following support, administered by the Energy Saving Trust and local authorities:

  • Green Deal
  • Energy Company Obligation (ECO)
  • Home Energy Efficiency Programmes (HEEPS)
  • Renewable Heat Incentive (RHI)
  • Feed-in Tariffs (FITs)
  • Home Energy Scotland renewables loan

For more information call the Home Energy Scotland hotline on 0808 808 2282 or go to www.energysavingtrust.org.uk/scotland/domestic/grants-and-support

The Scottish Government will launch a new national scheme later in 2015.  For more information call the Home Energy Scotland hotline or go to www.greenerscotland.org/warm-homes

Northern Ireland

The Northern Ireland Sustainable Energy Programme provides grants on the following:

  • insulation
  • new heating boilers and controls
  • energy efficient lighting

You can find out more at: www.nihe.gov.uk/northern_ireland_sustainable_energy_programme_schemes.pdf

The Programme has a limited budget, so you should apply as soon as possible after each April.

Northern Ireland also has a scheme to replace old, inefficient boilers (boiler scrappage scheme). Under the scheme, you can get up to £1,000 towards the replacement of your boiler. For more information see www.nidirect.gov.uk/grant-to-replace-your-boiler.

Other help

You may be able to get cold weather and winter fuel payments. For information see our what you can claim factsheet.

If your supplier has signed up to the Safety Net for Vulnerable Customers scheme, they are committed to never knowingly disconnecting vulnerable customers. If you have been disconnected and are then identified as vulnerable, the supplier will reconnect you as a priority. You are considered to be vulnerable if for reasons of age, health, disability or severe financial insecurity, you are unable to safeguard your personal welfare or the personal welfare of other members of your household. Find out more at www.energy-uk.org.uk/policy/disconnection.html

In Wales, there is a Fuel Poverty Programme, called ‘Nest’. A Nest whole house assessment is available to people in Wales who are in receipt of a means tested benefit and living in a hardest-to-heat homes. For more information, call 0808 808 2244 or go to www.nestwales.org.uk.

Where can I get more help or information?

This factsheet is a basic overview of help with heating available. You can find out more information about this and any other help you can receive in our Disability Rights Handbook. This and all our other publications are available from our shop at https://crm.disabilityrightsuk.org/. You can also place orders by contacting Disability Rights UK.

You can get help and information at your local advice centre, such as a Citizens Advice Bureau. You can get more information about where to get personal advice from our Factsheet F15 - Getting advice. All our factsheets are free to download on our website at disabilityrightsuk.org.

You can get advice on heating from the following:

Martin Inch
18 June 2015