Help with heating
Disability Rights UK Factsheet F53
This factsheet is free for you to download. We are committed to providing free information on our website but we are a small charity and if you are able to make a donation to help cover costs of research and updating it would make a big difference.
UK heating Schemes
There are a number of government funded schemes across England, Northern Ireland, Scotland and Wales, which provide help with heating.
England, Scotland and Wales
You could get £140 off your electricity bill through the Warm Home Discount Scheme. For more information see www.gov.uk/browse/benefits/heating
You may be able to get cold weather and winter fuel payments. For information see www.gov.uk/browse/benefits/heating
In Wales, there is a Fuel Poverty Programme, called ‘Nest’. A Nest whole house assessment is available to people in Wales who are in receipt of a means tested benefit and living in a hardest-to-heat homes. For more information, call 0808 808 2244 or go to www.nestwales.org.uk.
For more information on the help available call the Home Energy Scotland hotline on 0808 808 2282 or go to www.energysavingtrust.org.uk/scotland/domestic/grants-and-support
For more information about saving energy go to www.greenerscotland.org/warm-homes
The Northern Ireland Sustainable Energy Programme provides various grants. You can find out more at: www.nihe.gov.uk/northern_ireland_sustainable_energy_programme_schemes.pdf
The Programme has a limited budget, so you should apply as soon as possible after each April.
Northern Ireland also has a scheme to replace old, inefficient boilers (boiler scrappage scheme). Under the scheme, you can get up to £1,000 towards the replacement of your boiler. For more information see www.nidirect.gov.uk/grant-to-replace-your-boiler.
If your supplier has signed up to the Safety Net for Vulnerable Customers scheme, they are committed to never knowingly disconnecting vulnerable customers.
If you have been disconnected and are then identified as vulnerable, the supplier will reconnect you as a priority. You are considered to be vulnerable if for reasons of age, health, disability or severe financial insecurity, you are unable to safeguard your personal welfare or the personal welfare of other members of your household. Find out more at www.energy-uk.org.uk/policy/disconnection.html
Where can I get more help or information?
This factsheet is a basic overview of help with heating available. You can find out more information about other help you can receive in our Disability Rights Handbook. This and all our other publications are available from our shop at https://crm.disabilityrightsuk.org/. You can also place orders by contacting Disability Rights UK.
You can get help and information at your local advice centre, such as a Citizens Advice Bureau. You can get more information about where to get personal advice from our Factsheet F15 - Getting advice. All our factsheets are free to download on our website at disabilityrightsuk.org.
You can also get advice on heating from the following:
- The Home Heat Helpline (www.homeheathelpline.org.uk/) for anyone living in England, Scotland or Wales. Telephone 0800 33 66 99 (free Minicom 0800 027 2122).
- The Energy Saving Trust (www.energysavingtrust.org.uk) has a network of local advice centres throughout the United Kingdom and Northern Ireland (www.energysavingtrust.org.uk/northernireland) as well as online information. You can request a call back from your local advice centre by calling 0800 512 012.
24 March 2016